In some cases, automated direct deposit switches may not be possible due to an error with the connection or when the user's employer has disabled the action. When this happens, Pinwheel prompts the user to complete a direct deposit form. The user can then take the form and submit it to their employer for processing.
Integrating automated flow with the direct deposit form ensures that Pinwheel can help as many users as possible switch their direct deposit, regardless of how they get paid today.
To retrieve direct deposit forms for a particular user, use the following endpoints with the query parameter
type=direct_deposit_form (see the full API reference for more details):
Please reach out to [email protected] to get this functionality enabled for your workspace.
Updated 27 days ago